Friday, December 03, 2004

Ed Felten calls for EULA doghouse

Having looked through Ben Edelman's assessment of Claria's (formerly Gator) end user licence agreement (EULA), entitled Gator's EULA Gone Bad, Edward Felten has some thoughts:

"To the extent that the EULA gives Gator legal leverage over its users, that leverage could be used to deter criticism of Gator, and not just lawsuits. Experience has shown that some companies, especially ones with dodgy products, do use what legal leverage they have against their critics. If I planned to criticize Gator in detail, I would worry about this issue.

There are two solutions to this overEULAfication problem. A court could throw out this kind of egregious EULA, or at least narrow its scope. Alternatively, users could raise the price of this behavior by refusing to use overEULAfied products. Realistically, this will only happen if users are given the tools to do so.

The best kind of tool for this purpose is information. I would love to see a "EULA doghouse" site that listed products with excessive EULAs, or that rated products by the content of their EULAs. At the very least, EULA evaluation could become standard procedure for people writing reviews of software products. Unfortunately, there hasn't been much progress on this front."

He suggested the EULA doghouse in more detail last week but I missed it at the time.

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